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Terms of Service

Last updated: September 17, 2026

1. Agreement

These Terms of Service govern your use of texas420doctors.com, texascurtdocs.com, and other Texas 420 Doctors operated forms and pages that link to them, together with any related services. By using these sites or scheduling an appointment, you agree to these Terms. If you do not agree, do not use the sites.

2. Who we are

Texas 420 Doctors operates this website and provides administrative, technology, scheduling, and support services.

Medical services are provided by independently licensed Texas physicians. Texas 420 Doctors provides administrative, technology, scheduling, and support services and does not direct, control, or interfere with the independent medical judgment of a treating physician. All clinical decisions, including whether a patient qualifies for treatment, what is prescribed, and in what amount, are made by the treating physician.

3. What this service is

We facilitate telehealth evaluations with Texas-licensed physicians for the purpose of determining eligibility under the Texas Compassionate Use Program. If a physician determines you qualify, the physician enters a prescription into the Compassionate Use Registry of Texas (CURT).

4. What this service is not

  • We do not sell, dispense, distribute, or supply cannabis or any cannabis product.
  • We do not guarantee that any physician will determine you qualify.
  • We are not a pharmacy, dispensary, or licensed dispensing organization.
  • Nothing on this website is medical advice. Browsing this website or submitting a form does not by itself create a physician-patient relationship. That relationship begins when a physician accepts you as a patient, whether during a live appointment or through physician review of information you submit for an eligible renewal. The physician may require a live appointment or additional records.
  • We do not provide emergency care. If you are experiencing a medical emergency, call 911.

5. Eligibility

You must be a permanent Texas resident and physically located in Texas at the time of your evaluation. You must be 18 or older to create an account and book on your own behalf.

A patient under 18 may be evaluated only where the physician accepts the patient and the required parent or legal guardian process is satisfied. Whether to accept a patient under 18 is at the sole discretion of the individual physician.

You must provide accurate, complete information. Providing false information may result in cancellation of an appointment, refusal of service, or reconsideration of a determination, and, where a prescription is involved, may carry legal consequences. Any refund follows our Refund and Cancellation Policy.

6. Approval is not guaranteed

Qualification is determined solely by the treating physician based on clinical judgment and Texas law. Payment secures an evaluation. It does not purchase an outcome. See our Refund and Cancellation Policy below.

7. Your account and information

You are responsible for maintaining the confidentiality of your account and for all activity under it. Notify us immediately of any unauthorized use.

8. Acceptable use

You may not use this website to transmit unlawful content, attempt unauthorized access, interfere with site operation, scrape or harvest data, or impersonate another person.

9. Intellectual property

All content on this site, including text, graphics, logos, and the Texas 420 Doctors name and marks, is owned by Texas 420 Doctors or its licensors and may not be reproduced without written permission.

10. Third-party services

This site may link to or integrate third-party services including scheduling, payment processing, and communication tools. We are not responsible for the content or practices of third-party sites.

11. Disclaimer of warranties

The website is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted, secure, or error-free.

This disclaimer applies to the website and administrative services. It does not limit the professional obligations of any treating physician.

12. Limitation of liability

To the maximum extent permitted by law, the limitations in this section apply only to nonclinical website technology and administrative services. Growth Industries LLC and its owners, officers, employees, and agents are not liable for indirect, incidental, consequential, special, or exemplary damages arising solely from those services. Aggregate liability for claims within this section will not exceed the greater of $500 or the total fees paid to Texas 420 Doctors during the 12 months preceding the event giving rise to the claim. These limitations do not apply to medical treatment or professional negligence; personal injury or wrongful death; fraud, gross negligence, or willful misconduct; breaches of legally protected medical confidentiality; refunds expressly owed; or liability or remedies that applicable law does not permit the parties to limit.

13. Indemnification

To the extent permitted by law, you agree to reimburse Growth Industries LLC and its personnel for reasonable, documented losses and legal expenses from a third-party claim to the extent caused by your intentional fraud, knowing impersonation, deliberate unauthorized access, malicious interference with our systems, or knowing infringement of another person's rights through material you submit. This does not apply to our own negligence, unlawful conduct, breach of these Terms, medical care, a good-faith payment dispute, an honest review, or the exercise of a legal right.

14. Dispute resolution

We encourage you to contact info@texas420doctors.com or 833-420-1710 to discuss a concern. The parties may agree to voluntary mediation after a dispute arises. These Terms do not require binding arbitration, waive a jury trial, or impose a class-action waiver. Informal resolution does not prevent timely court filings, small-claims proceedings, requests for urgent relief, payment disputes, regulatory complaints, or other protected actions, and does not change an applicable legal deadline.

15. Governing law

These Terms are governed by the laws of the State of Texas without regard to conflict of law principles.

16. Changes

We may update these Terms. Material changes will be posted with a revised "Last updated" date and apply prospectively from that date. New terms do not retroactively change a price you already accepted, create a new charge authorization, or remove a refund right that existed when you purchased. Continued use after changes constitutes acceptance of the updated Terms for future use and purchases.

17. Severability

If any provision is found unenforceable, the remaining provisions remain in full effect.

18. Contact

Growth Industries LLC d/b/a Texas 420 Doctors

5600 Balcones Drive, Austin, TX 78731

info@texas420doctors.com

+1.833.420.1710

By proceeding with a telehealth appointment, you acknowledge and agree to the following.

Nature of telehealth. Your evaluation will be conducted remotely using audio and video or other electronic communication. The physician will not perform a physical examination.

Benefits. Access to a licensed physician without travel, greater scheduling flexibility, and evaluation from your own home.

Limitations and risks. Information transmitted may be insufficient for the physician to make a clinical determination, requiring an in-person visit or additional records. Technology failures may delay or interrupt your appointment. Electronic transmission carries a small risk of interception despite security measures.

Physician discretion. The physician may determine that a telehealth evaluation is not appropriate for you and may decline to proceed or may require additional information.

No guarantee of outcome. The physician determines whether you qualify under the Compassionate Use Program based on clinical judgment and Texas law. Scheduling and paying for an evaluation does not guarantee approval.

Location. You must be physically located in Texas at the time of your appointment. Texas physicians may not evaluate you if you are outside the state.

Records. Your telehealth visit will be documented in your medical record, which is protected under applicable federal and Texas medical privacy law.

Emergencies. Telehealth is not appropriate for emergencies. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.

Right to withdraw. You may withdraw this consent at any time, though doing so may end the appointment. Refunds are governed by our Refund and Cancellation Policy below.

Refund and Cancellation Policy

Last updated: September 17, 2026

What you are paying for

Your payment purchases a physician evaluation and a full year of care and support. It does not purchase approval, and it does not guarantee a year-long prescription, automatic renewal, or any clinical outcome. Whether you qualify is determined solely by the treating physician based on clinical judgment and Texas law.

The $15 booking fee

A $15 nonrefundable booking fee reserves your appointment. It is separate from, and is not credited toward, the evaluation or treatment-plan fee. If you reschedule, the booking fee transfers to the rescheduled appointment for the same patient without a second booking fee. If the physician determines that you do not qualify, no evaluation or treatment-plan fee is due; the separate $15 booking fee remains nonrefundable. If Texas 420 Doctors cannot provide the booked service, the patient may reschedule or request a refund of fees paid for the service we could not provide, including the associated booking fee. Billing errors, express refund promises, and refunds required by law remain available.

If you do not qualify

If the physician determines that you do not qualify, no evaluation or treatment-plan fee is due. The separate $15 booking fee remains nonrefundable.

After approval

Once the physician completes the evaluation and determines that you qualify, the disclosed evaluation or treatment-plan fee is generally nonrefundable. This does not eliminate refunds for billing errors, services we fail to provide, an express refund promise, or rights that cannot legally be waived. A change of mind, a decision not to purchase medication, or dissatisfaction with medication effects does not by itself make a properly provided evaluation refundable.

Rescheduling

If you reschedule, the booking fee transfers to the rescheduled appointment for the same patient without a second booking fee.

Same-Day Renewal

If the physician declines approval, the renewal evaluation or treatment-plan fee is not retained and is not due. Once the physician approves the renewal and the service is completed, the fee is generally nonrefundable under the same exceptions described above.

Duplicate and erroneous charges

If you are charged in error or charged twice, contact us at info@texas420doctors.com or +1.833.420.1710. We will investigate and refund verified errors promptly.

Chargebacks

Please contact us promptly about a billing concern so we can investigate. This does not limit your right to dispute a transaction with your payment provider or require you to miss an applicable deadline. We may provide legally permitted, appropriately limited transaction and service documentation to substantiate authorized charges. A good-faith payment dispute does not by itself result in a penalty or automatic termination of clinical care.

Medication costs

We do not sell medication and cannot refund anything you purchase from a licensed dispensing organization. Dispensary purchases are governed by that dispensary's policies.

How refunds are issued

Approved refunds are issued to the original payment method within 5 to 10 business days. Your bank may take additional time to post.

Contact

info@texas420doctors.com / +1.833.420.1710

Payment and Billing Policy

Last updated: September 17, 2026

Pricing

Current pricing is published at texas420doctors.com/pricing. Your fee covers a physician evaluation and one full year of care as described on that page. The full year of care does not guarantee a year-long prescription, automatic renewal, or any clinical outcome. Your fee does not include the cost of medication, which is purchased separately from a licensed dispensing organization.

Booking fee

A $15 nonrefundable booking fee reserves your appointment. It is separate from, and is not credited toward, the evaluation or treatment-plan fee. If you reschedule, the booking fee transfers to the rescheduled appointment for the same patient without a second booking fee. If the physician determines that you do not qualify, no evaluation or treatment-plan fee is due; the separate $15 booking fee remains nonrefundable. If Texas 420 Doctors cannot provide the booked service, the patient may reschedule or request a refund of fees paid for the service we could not provide, including the associated booking fee. Billing errors, express refund promises, and refunds required by law remain available.

Accepted payment methods

We accept credit and debit cards through the payment methods available at checkout.

Card authorization

By submitting payment, you authorize us to charge the payment method you provide for the amount shown at checkout. You represent that you are authorized to use that payment method.

We will not charge your payment method for any amount you have not authorized for that specific transaction.

No automatic renewal

We do not automatically renew your treatment plan and we do not automatically charge your card.

Renewal requires you to take action each year. You may renew by contacting our team or by paying an invoice we send you.

Insurance

We do not bill insurance. Medical cannabis evaluations are generally not covered by insurance or Medicare. Payment is due at the time of service.

HSA and FSA

Many patients use HSA or FSA funds for physician evaluation fees. Eligibility depends on your plan. We provide an itemized receipt on request. We cannot advise on whether your specific expense qualifies. Consult your plan administrator or tax advisor.

Receipts

An itemized receipt is emailed after each transaction. Request additional copies at info@texas420doctors.com.

Price changes

Prices may change. Changes do not affect services already purchased. Promotional pricing is available for the period stated and ends on the date shown.

SMS Communications

Texas 420 Doctors may send text messages concerning services requested by the recipient, including appointment confirmations and reminders, scheduling changes, account or payment notices, and responses to inquiries, where the recipient has provided the applicable consent.

Consent to receive text messages is optional and is not a condition of purchasing services or receiving medical care. Providing a telephone number or accepting these Terms does not by itself constitute consent to receive automated or marketing text messages.

Message frequency varies. Message and data rates may apply.

Reply STOP to stop text messages or HELP for assistance. You may also request an opt-out by contacting us at 833-420-1710 or info@texas420doctors.com.

Carriers are not liable for delayed or undelivered messages.

You must be at least 18 years old to independently enroll a mobile number in our SMS program and must be authorized to use the number provided. An authorized adult parent or legal guardian may provide their own number where appropriate for communications concerning a minor patient.

Our Privacy Policy describes how we handle mobile information and SMS consent records.

Medical Disclaimer

The content on this website is for general educational purposes only and is not medical advice. It is not a substitute for evaluation, diagnosis, or treatment by a licensed physician.

Browsing this website or submitting a form does not by itself create a physician-patient relationship. That relationship begins when a physician accepts you as a patient, whether during a live appointment or through physician review of information you submit for an eligible renewal. The physician may require a live appointment or additional records.

We make no claim that medical cannabis will treat, cure, or prevent any condition. Statements about potential benefits reflect outcomes reported by patients and findings from ongoing research. They have not been independently verified by Texas 420 Doctors and have not been evaluated by the U.S. Food and Drug Administration. Individual results vary. Only a licensed physician can determine whether treatment is appropriate for you.

Whether you qualify under the Texas Compassionate Use Program is determined solely by a licensed physician. We do not guarantee approval.

Never disregard professional medical advice or delay seeking it because of something you read here. If you are experiencing a medical emergency, call 911.

Do not stop or change any prescribed medication without consulting the prescribing physician.

Accessibility Statement

Texas 420 Doctors is committed to providing an accessible website experience. If you experience difficulty accessing information or using a feature of this website, please contact us at info@texas420doctors.com or 833-420-1710. We will work with you to provide the information or service through an appropriate alternative method where reasonably available.

About Reviews and Testimonials

Testimonials and reviews reflect individual experiences and do not guarantee approval, treatment results, or any particular medical outcome.

When Texas 420 Doctors republishes an identifiable patient testimonial in a context where authorization is required by applicable law, we obtain the appropriate authorization or use the testimonial in a form that does not identify the patient.

Privacy, SMS and communications, cookies, and medical privacy live on the Privacy Policy page. Questions about any of these? Contact us at info@texas420doctors.com or +1.833.420.1710.

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